Hello and thank you for your email we have done some investigation and we don't have any pending claim. from our documented communication it seems that after you had mentioned that the size suggested to you was not correct our representative had arranged to change the bikini top for you? if that is not the case please let us know asap.
our inventory is reflected in real time so if in the rare occasion there is damage and we can't sell its not something that can be seen from before so we apologize for the inconvenience.